Your Journey Starts Smoothly
Guest Information for Your Cabo Stay
Thanks for deciding to be a guest at Casa de Sueños.
We strongly recommend that you print this page and take it with you!
This page contains general information from our website, specifically organized for you, our guests.
How Do People Contact Us During Our Stay?
By phone, Casa de Sueños can be reached from the USA by dialing 011-52-624-143-7586. This is the local phone number; while in Cabo, you can reach the house by dialing 143-7586.
As an option, we have a VOIP phone (voice-over-internet) installed in each villa. The VOIP phone has an Oregon phone number (541) 550-1439, allowing you to make calls (with no charge for USA phone calls) and receive calls from others (they only pay the cost of calling Oregon, not Mexico). The VOIP phone usually works great, but keep in mind that the connection quality depends on internet speed.
Speaking of phone numbers, if you need help in Cabo, use the local phone and dial 066. Dialing 911 will not connect you to emergency services in Cabo. If you dial 911 using the VOIP phone, you will reach a 911 operator in Bend, Oregon.
I’m American. Do I Need a Passport to Travel to Mexico?
YES. More information is available from the U.S. Department of State at www.travel.state.gov.
Do this now: pack your passport! You will not be allowed on your flight to Cabo without it.
The Airport
You’ll be flying into SJD, which is located about twenty miles east of Cabo San Lucas. First, pass through customs and immigration. Upon leaving customs, you will immediately enter “the gauntlet,” a very friendly area filled with timeshare salesmen “trying” to help you. DO NOT STOP UNTIL YOU SEE DAYLIGHT.
Whether you call it The Gauntlet or The Shark Tank, unless you really want to arrange a timeshare presentation, simply walk straight ahead until you reach fresh air outside.
Getting From the Airport to Casa de Sueños
There are several options for getting from SJD to Casa de Sueños.
Taxi: Probably a van. Approximately $85 each way.
Limo: A private Suburban. This is the quickest and nicest way to get to Casa de Sueños. This is the real deal: a nicely dressed chauffeur holding a sign with your name on it, waiting to whisk you away. It is a great way to start your vacation. As a bonus, TransPacifico will travel to Cabo using the toll road, saving about 15 minutes of travel time. Reservations are required for this service. Complete the form on this website (click here). TransPacifico will contact you directly to finalize your limo reservation.
Rental Car: Rental cars can be expensive in Cabo, but we have had good luck with Europa. For a typical stay, taking taxis is usually less expensive. For a day trip where you need a car, such as driving to Todos Santos, simply rent a car for the day. If you decide to rent a car at the airport, we recommend checking rental car rates again before your arrival. During times of low reservations, rates may adjust downward. Since there is no penalty for canceling a car reservation, it is easy to cancel and rebook if rates decrease.
Directions (if you drive): Leaving the airport, turn LEFT and take the toll road (US$2.50). After the toll booths (approximately ten miles), you will enter a roundabout. Take the first right out of the roundabout, which will put you on the “four-lane” road to Cabo San Lucas.
Approaching Cabo San Lucas, you will pass Costco on your right (across from the Pemex station). In about a mile, you will pass Sam’s Club on the right (also a Walmart, which is good for groceries). You will then enter the main city of Cabo San Lucas and be on Lazaro Cardenas.
Please reference this map: http://www.loscabosguide.com/maps/dwntwncsl.htm.
Follow Lazaro Cardenas to one street past Hidalgo Street, which is Avenue Cabo San Lucas. Hidalgo is a one-way street heading north, and Avenue Cabo San Lucas is the next street, heading south. Turn left onto Avenue Cabo San Lucas and continue south about 3/8ths of a mile.
Avenue Cabo San Lucas will take you past many shops and then merge with Boulevard Marina. Continue south (another map: http://www.loscabosguide.com/maps/cslmap.htm), and you will see a green sign saying “Pedregal” and pointing to the right. Take this right to the Pedregal gate.
You will need to tell the guard you are heading to Casa de Sueños, located just across the street from the tennis courts.
Here is a PDF map of Pedregal showing the route to Casa de Sueños:
https://cabocasadesuenos.com/wp-content/uploads/2010/03/CasadeSuenos.pdf
Be sure to print these maps and directions!
Is There a Personal Shopper in Cabo?
Yes. Our property management company provides concierge services. Contact us for more information.
What’s This I Hear About a Refund of the 15% IVA Tax on Shopping in Mexico?
As of 5/15/08, Mexico is refunding the 15% IVA tax on purchases made in Mexico. Save your receipts and show them at the airport upon departure, and Mexico will refund the taxes you have paid.
Click here for an article on the subject. So, grab that velvet painting of “dogs playing poker” and feel much better about it...
Is There Broadband Internet Access at Casa de Sueños?
Yes. Casa de Sueños has broadband internet access (wired and wireless).
What About Tipping?
We usually tip our maid. US$10-20 is always very appreciated by our maid. Before leaving for Cabo, we make sure to get a handful of 1s and 5s. For us, tipping improves our stay in Cabo while also helping spread goodwill and improve the lives of the workers who work hard to make our stay enjoyable.
We typically tip $1 per bag and 10-20% of the bill at restaurants. If you shop at local markets, the kids and people bagging your groceries are not paid and depend on tips.
Note: Cab drivers do not expect tips in Mexico.
What Currency is Used in Cabo?
The Mexican peso is the official currency; however, most merchants will accept US dollars (sometimes at an exchange rate that favors them). The most common exchange rate is 12 pesos to the dollar.
The current exchange rate is approximately 12.5 pesos per US dollar (click HERE for an update). We usually pay by credit card and allow the issuer to handle the conversion.
Be aware of vendors who quote prices in dollars but charge your credit card in pesos. The vendor may convert the transaction at an unfavorable rate, and your credit card company may charge an additional conversion fee. It is best to get quoted in pesos and insist on it.
If you want to exchange for pesos, we have found that banks generally offer a fair exchange rate, along with a booth at the Tesoro Hotel downtown.
Playing it safe!
We have always felt very secure while in Cabo San Lucas. However, you should take ordinary precautions wherever you travel.
“How to Stay Safe from Identity Theft During Vacation” is a short article worth reading.
Can I Drink the Water?
We recommend that our guests drink and cook using bottled water.
What Time Zone is Cabo in, and Does the Time Change With Daylight Saving Time?
Cabo is in the Mountain Time Zone and observes Daylight Saving Time. Whatever the time is in Denver, that is the time in Cabo.
Get in Touch
For more information, please connect with us.